The Process
When you pay for your food & drink - ask for a copy of the ITEMISED TILL RECEIPT
Don't lose it as it is the only way you will be able to claim your points
At a time convenient to you.... start up The Chilled Pubs App.... and make sure you are logged in
Click 'More' on the bottom right
Click 'My Account'
Click 'Redeem Points'
Click 'Paper Receipt'
Enter the details from your itemised till receipt
When you are told that your claim has been successful, you can check that your points have been put into your account
Common Mistakes
Trying to claim points with a 'Card Receipt' will not work
If the bill is split between 2 or more people, each person needs to enter the exact amount that they paid
Tips are excluded from the points claim
Trying to enter the VAT number instead of the Check number
Sample ITEMISED TILL RECEIPT
The Check number is 140010
The Date is 31/10/2021
The Amount Paid is 32.20
The Chilled Pub is The Bulls Head
Here is a sample CARD RECEIPT - this cannot be used to claim Chilled Points:
