Richard Pope

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  • OPENING TIMES

    NORMAL OPENING TIMES Normal opening times for all of our pubs are 12noon - 12midnight - every day NORMAL FOOD AVAILABILITY All of our pubs provide food from 12 noon every day. Last food orders a...

  • NEW YEAR'S EVE

    Here is what we are doing on New Year's Eve this year Open as normal at 12 noon Regular Christmas Menu is available all day Last sitting in the restaurants is 7pm The business will be fully close...

  • TROUBLESHOOTING CHILLED POINTS

    If you are having difficulty redeeming your Chilled Points please read our trouble shooting tips  below. Chilled Points must be redeemed within 7 days of your visit. If you do not redeem your poi...

  • CLAIM CHILLED POINTS FROM AN EMAIL RECEIPT

    It is possible to use the Chilled Pubs App without creating an account Some people might do this if they download the app at the pub.... and they just want to order & pay... then create an account ...

  • CLAIM CHILLED POINTS WITH A PAPER RECEIPT

    The Process When you pay for your food & drink - ask for a copy of the ITEMISED TILL RECEIPT Don't loose it.... it is the only way you will be able to claim your points At a time convenient to you...

  • HOW TO SPEND CHILLED POINTS

    There are two methods of spending your Chilled Points in a Chilled Pub: Pay With Points Using the App Pay with Points when paying the Host/Bar tender   1) Pay With Points Using the App Make sure...

  • YOUNG PEOPLE IN OUR PUBS

    Young people (ie. under 18s) are very welcome in our pubs and restaurants but, because we sell alcohol, we do have some restrictions on when children can and young people can be in our pubs. Under...

  • PAYMENT

        We are a CASHLESS business – I’m sorry, we do not accept any cash We have contactless pay including Apple pay facilities and…. We accept all major credit cards We DO NOT accept American Expres...

  • WHY WE DO NOT ACCEPT CASH

    At Chilled Pubs we stopped taking cash as a response to the Covid pandemic and followed government guidance at the time to protect our teams and guests. However, we have decided to remain cashless...

  • CONTACT US

    In Chilled Pubs we operate a 'HELPDESK' system. Here are the different ways that you can get help: You can help yourself via our HELP CENTRE. It has all of the latest details of everything to do ...