Richard Pope

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Activity overview

Latest activity by Richard Pope
  • Richard Pope created an article,

    TROUBLESHOOTING CHILLED POINTS

    If you are having difficulty redeeming your Chilled Points please read our trouble shooting tips  below. Chilled Points must be redeemed within 7 days of your visit. If you do not redeem your poi...

  • Richard Pope created an article,

    YOUNG PEOPLE IN OUR PUBS

    Young people (ie. under 18s) are very welcome in our pubs and restaurants but, because we sell alcohol, we do have some restrictions on when children can and young people can be in our pubs. Under...

  • Richard Pope created an article,

    WHY WE DO NOT ACCEPT CASH

    At Chilled Pubs we stopped taking cash as a response to the Covid pandemic and followed government guidance at the time to protect our teams and guests. However, we have decided to remain cashless...

  • Richard Pope created an article,

    CONTACT US

    In Chilled Pubs we operate a 'HELPDESK' system. Here are the different ways that you can get help: You can help yourself via our HELP CENTRE. It has all of the latest details of everything to do ...

  • Richard Pope created an article,

    GLUTEN ALLERGY OR INTOLERANCE

    Gluten Allergy or Intolerance We try our best to accommodate guests with allergies, and we take allergies very seriously [link to allergy information]. So, if you have a gluten allergy or intolera...

  • Richard Pope created an article,

    VEGAN OPTIONS

    Vegan Options Our vegan options have a ‘carrot’ symbol beside the dish. Our vegetarian dishes have a ‘v’ symbol. We do err on the side of caution when using the filters on our website, so some di...

  • Richard Pope created an article,

    CLAIM CHILLED POINTS FROM AN EMAIL RECEIPT

    It is possible to use the Chilled Pubs App without creating an account Some people might do this if they download the app at the pub.... and they just want to order & pay... then create an account ...

  • Richard Pope created an article,

    DATA PROTECTION - PRIVACY NOTICE

    Chilled Pubs Privacy Notice – July 2021 Chilled Pubs Limited is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This polic...

  • Richard Pope created an article,

    DRINKING ALCOHOL IN OUR PUBS

      Challenge 25 Please remember to bring ID with you if you want to drink any alcohol in our pub and this includes having a meal in our restaurants. We operate a Challenge 25 policy. If you want to...

  • Richard Pope created an article,

    FINANCIAL MATTERS

    If you do not have the contact details for the person in accounts that you need to speak to, please follow this process: Click here to 'Submit a Request' Click 'Other' Leave a message We will ge...