We’re excited to welcome you to Breakfast with Santa this December. To help make your booking as straightforward as possible, here’s everything you need to know before securing your place.
This policy applies specifically to Breakfast with Santa bookings and is separate from our general December Booking & Deposit Policy.
Breakfast with Santa dates
Breakfast with Santa will take place on the following dates only, and tables can be booked between 8.30am and 10.30am
Saturday 12th
Sunday 13th
Saturday 19th
Sunday 20th
Wednesday 23rd and
Thursday 24th December
When bookings open
Bookings for Breakfast with Santa will open in stages:
- 12th October: The Bulls Head, Repton & The Joiners Arms
- 13th October: The Swan at Walton, The Three Tuns & The Bulls Head East Leake
- 14th October: The Hunloke Arms & The Blue Stoops
Choose your Breakfast with Santa experience
There is no age limit for visiting Santa. When you make your booking, you will need to select the correct experience for each person attending based on whether or not they would like to visit Santa and receive a gift.
Breakfast + Santa Visit – £27.50 per person
Choose this option for anyone who would like to visit Santa and receive a gift as part of their Breakfast with Santa experience.
The £27.50 experience includes:
- A freshly baked pain au chocolat
- A glass of juice
- A main meal of your choice from our set menu (kids options also available)
- Tea, coffee or hot chocolate
- A visit with Santa
- A gift from Santa
Breakfast Only / Non-Santa Visit – £20 per person
Choose this option for anyone who does not wish to visit Santa or receive a gift.
The £20 experience includes:
- A freshly baked pain au chocolat
- A glass of juice
- A main meal of your choice from our set menu (kids options also available)
- Tea, coffee or hot chocolate
The price you pay is therefore based on the experience you choose, not the age of the guest.
Babies under 12 months
We understand that younger children under 12 months may not require breakfast.
There will therefore be an option for a child under 12 months to visit Santa without having the Breakfast with Santa meal or drink. If you choose this option, your child will not be entitled to breakfast or a drink as part of their visit.
You Breakfast with Santa visit/gift will be charged on the day as an additional fee of £7.50
Booking and paying for the correct experience
When making your booking, please select and pay for the correct experience for every guest attending.
Anyone who wishes to visit Santa and receive a gift must select the £27.50 Santa Visit experience.
Anyone who does not wish to visit Santa or receive a gift should have the £20 Breakfast Only / Non-Santa Visit experience.
For example, if four people are attending and two would like to visit Santa and receive a gift, the booking must be made for two £27.50 Santa Visit experiences and two £20 Breakfast Only experiences. It must not be booked as four £20 Breakfast Only experiences.
If guests arrive wishing to visit Santa and receive a gift but have only paid for the £20 Breakfast Only experience, please let your host know immediately and the outstanding balance must be paid before the Breakfast with Santa experience can begin.
Please check your booking carefully to make sure you have selected and paid for the correct experience for everyone attending.
How to book and pay
Breakfast with Santa is a fully prepaid experience.
Bookings of 7 people or fewer
If your booking is for 7 people or fewer, you will need to book and pay through our app or our website.
You will be required to pay for the full experience upfront:
- £27.50 for each guest who wishes to visit Santa and receive a gift
- £20 for each guest who does not wish to visit Santa or receive a gift
Your booking is not confirmed until full payment for the experience has been made. If the required upfront payment is not made, your booking will be cancelled.
Bookings of 8 people or more
Any booking for 8 people or more must be made through our Helpdesk team.
Please contact our Helpdesk team through Instagram, Facebook, our website or Live Chat, and they’ll help get everything sorted for you and process the required payment.
Your booking is not confirmed until the full payment for all guests has been made.
For your security, please do not send us your card details through Instagram, Facebook, Live Chat, email or any other written message.
We will never ask you to send your card details through one of these platforms.
For bookings of 8 or more, payment can be made:
- In person at the pub; or
- Over the phone, when a member of our Helpdesk team calls you to securely take payment
Tell Santa a little more about your children
Once you have booked, the lead email for the booking will be emailed a link to a form on our Chilled Pubs App.
Please complete this form within two weeks of making your table booking. The information you provide will help us prepare and give your children the best possible Breakfast with Santa experience.
The form will ask you to tell us:
- How many children will be attending
- Each child’s name
- Each child’s age
- What they would like for Christmas
- Any notable achievements or proud moments you would like to share with us
Please make sure the form is completed within the required timeframe. If we do not receive this information, the Breakfast with Santa experience we are able to provide for your children may be compromised, as we will not have the information needed to prepare their experience in advance.
Cancelling your booking
If you need to cancel your Breakfast with Santa booking, please give us more than 72 hours’ notice. The 72-hour period is calculated from the time of your reservation.
For example, if your booking is at 10am on Saturday, you will need to cancel before 10am on Wednesday.
If you cancel more than 72 hours before your booking, your payment will be returned in full to the original payment method used to pay it.
Once we have processed this, the time it takes for the funds to appear in your account will depend on your bank or card provider. We cannot return payments by bank transfer or to an alternative payment method.
If you cancel within 72 hours of your booking, your payment will be retained.
In exceptional circumstances, a return of the payment within the 72-hour cancellation period may be considered at management’s discretion.
Changing the number of guests
We know numbers can change, so please let us know as soon as possible if your party size changes, as this may free up places which we can make available to other guests if we have prior notice.
If you reduce the size of your party more than 72 hours before your booking, the applicable payment will be refunded to the original payment method used to make the booking.
If you tell us that your party size has reduced less than 72 hours of your booking, the payment relating to the cancelled places will be retained. This also applies if fewer guests arrive on the day than were originally booked without the booking being amended at least 72 hours beforehand.
Any increase in party size will be subject to availability and will require full payment for each additional guest and their chosen experience. We can not guarantee that we will be able to increase your booking numbers retrospectively due to demand.
Moving your booking
Plans changed? You don’t necessarily have to cancel.
You can ask us to move your booking to another available Breakfast with Santa date and keep your payment attached to the booking, including if you contact us within the 72-hour cancellation window. All booking changes are subject to availability. In some cases we may not be able to find you a suitable alternative date.
Any change will be subject to availability and must be to one of our Breakfast with Santa dates: 12th, 13th, 19th, 20th, 23rd or 24th December.
By making full payment, you are agreeing to the terms of this Breakfast with Santa Booking & Payment Policy.