The Process
- When you pay for your food & drink - ask for a copy of the ITEMISED TILL RECEIPT
- Don't loose it.... it is the only way you will be able to claim your points
- At a time convenient to you.... start up The Chilled Pubs App.... and make sure you are logged in
- Click 'More' on the bottom right
- Click 'My Account'
- Click 'Redeem Points'
- Click 'Paper Receipt'
- Enter the details from your itemised till receipt
- When you are told that your claim has been successful, you can check that your points have been put into your account
Common Mistakes
- Trying to claim points with a 'Card Receipt' will not work
- If the bill is split between 2 or more people, each person needs to enter the exact amount that they paid
- Tips are excluded from the points claim
- Trying to enter the VAT number instead of the Check number
Sample ITEMISED TILL RECEIPT
- The Check number is 140010
- The Date is 31/10/2021
- The Amount Paid is 32.20
- The Chilled Pub is The Bulls Head
Here is a sample CARD RECEIPT - this cannot be used to claim Chilled Points: